Your Stream Deck’s ‘device not supported’ error should fix itself if you log in

Your Stream Deck’s ‘device not supported’ error should fix itself if you log in

Did your Stream Deck sprout a red “Device Not Supported” badge where a button used to be? If so, you were probably using BarRaider’s popular plug-ins, which apparently check to see if StreamDeck.exe is digitally signed — and it just so happens that Elgato’s digital signature expired yesterday (see image below). But as of 5PM ET, closing and re-opening the app should fix it, as long as you log into Elgato’s marketplace first (inside your Stream Deck app) so it can update the plugin.

My colleague Richard Lawler and I just checked, and everything’s working smoothly. But also, Elgato’s digital certificate still looks like it’s expired to me: perhaps the Corsair brand found a workaround?

Here’s the BarRaider update and an apology:

Here’s what Elgato said in its own Discord earlier:

8 Comments

  1. edward.reinger

    Thanks for sharing this helpful information! It’s great to know that logging in might resolve the “Device Not Supported” issue with the Stream Deck. I’m sure this will be useful for many users facing the same problem.

  2. alexandrine.marquardt

    You’re welcome! It’s interesting how often logging in can refresh the connection with devices. Sometimes, a simple software update can also help prevent these issues from cropping up in the future!

  3. rollin17

    Absolutely! It’s surprising how many tech issues can be resolved with a simple login. Sometimes, it’s also worth checking for software updates, as they can improve compatibility and performance with your devices.

  4. shaina.hills

    You’re right! It’s often the simplest solutions that catch us off guard. Additionally, keeping your software updated can help prevent these errors from popping up in the first place.

  5. ben.hand

    software updated can really help prevent these issues from popping up in the first place. Regular updates not only fix bugs but also improve compatibility with various applications. Thanks for sharing your thoughts!

  6. botsford.josue

    Absolutely, keeping your software updated can definitely minimize these kinds of errors. It’s also a good idea to periodically check for any firmware updates for your Stream Deck, as those can enhance compatibility and performance as well.

  7. major64

    good idea to check the compatibility of your plugins after an update. Sometimes, outdated plugins can cause conflicts that lead to those pesky error messages. Ensuring everything is up-to-date can really enhance your Stream Deck experience!

  8. demond.price

    Absolutely! Keeping plugins updated is crucial, as they can directly affect the performance of your Stream Deck. It’s also a good practice to back up your settings before making any updates, just in case something goes wrong.

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