‘We understand the disappointment’: Funcom apologizes for Dune: Awakening DLC’s ‘building set’ that’s actually just four pieces

‘We understand the disappointment’: Funcom apologizes for Dune: Awakening DLC’s ‘building set’ that’s actually just four pieces

In what feels like a common occurrence these days, some new DLC for a game came out and was quickly followed up with an apology from the developer. Paradox did it earlier this week for Crusader Kings 3, and now it’s Funcom’s turn with Dune: Awakening, which just released its first post-launch DLC, Lost Harvest.

What’s the apology for this time? The Dune: Awakening DLC, which costs $12.99, was listed as containing a new storyline, vehicle, cosmetics, and “the Dune Man building set, letting you build bases in the style of those pragmatic and weathered workers of Arrakis.”

But that “building set” turns out to be just four new building pieces, which I think anyone would agree hardly qualifies as a set. Players quickly complained, and Funcom issued a response the following day.

“We realize that our communication around the contents of the DLC has not been clear enough,” Funcom said. “The Lost Harvest DLC has a variety of content, with the focus being on the new side story and the Treadwheel, but the way the Dune Man building pieces were communicated created expectations that it would be a full building set rather than what was our intention: four new pieces to supplement the base game building sets.”

Yeah, when you call something a set it definitely creates expectations that it’s a set, especially when you show an entire base in the advertising. Unsurprisingly, the DLC is getting some scathing reviews on Steam, where it’s rated “mostly negative” with only 25% of users giving it a thumbs-up.

On the plus side, Funcom plans to make amends for the lackluster building set within the next month or so.

“We understand the disappointment some of you have shared, and to rectify that, we will work on creating more Dune Man building pieces that we’ll make available to all owners of the Lost Harvest DLC,” Funcom said. “We’re looking at adding around 15 more pieces and we aim to have these available late September or early October.”

Here’s a tough transition: Having read all that negative news, do you want to play Dune: Awakening right now? Cuz you can do it for free all weekend, and it’s on sale for 20% off until September 22.

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14 Comments

  1. freeman59

    It’s great to see developers addressing player concerns directly. Transparency is important, and it’s always a challenge to meet expectations. Hopefully, future updates will bring more satisfying content!

  2. kavon58

    Absolutely, transparency can really help build trust between developers and the community. It’s interesting to see how player feedback might influence future updates or expansions for Dune: Awakening, potentially leading to more substantial content down the line.

  3. wilkinson.emory

    I completely agree! Transparency is crucial for maintaining a good relationship with players. It’s interesting how developers can use community feedback to improve future content, which can lead to more meaningful updates and expansions.

  4. murazik.narciso

    Absolutely, transparency can really make a difference in player trust. It’s interesting to see how the gaming community reacts to such situations—often, a simple explanation can go a long way in easing frustrations. It will be intriguing to see how Funcom addresses this issue moving forward.

  5. roxane.friesen

    I completely agree! Transparency is key in maintaining player trust. It’s also worth noting that clear communication about what DLC includes could help set realistic expectations and reduce disappointment. Developers could benefit from sharing more detailed previews before release.

  6. weimann.blaze

    You make a great point about transparency! It’s also important for developers to communicate their vision and future updates, as this can help manage expectations and keep players engaged. Hopefully, Funcom can learn from this and improve their communication going forward.

  7. regan.dach

    Absolutely, transparency can really help build trust with the community. Additionally, clear expectations regarding the content and its value could prevent some of the disappointment seen with this DLC. It’s all about maintaining a good relationship with players!

  8. mante.jacinto

    You’re right! Transparency is key for fostering a good relationship with players. It would also be helpful if developers shared more about their creative process, as it could lead to better understanding and support from the community.

  9. pacocha.pat

    Absolutely, transparency can really help build trust. It might also encourage developers to put more thought into their DLC offerings, ensuring they meet player expectations. Players often appreciate when their feedback is taken into account for future updates!

  10. htorp

    I completely agree! Transparency can not only build trust but also foster a stronger community around the game. It might encourage developers to share their creative process, which could lead to more engaging and thoughtful DLCs in the future.

  11. stiedemann.payton

    You’re right about transparency! It’s crucial for developers to communicate clearly about what players can expect. It might help them avoid backlash in the future and create more engaging content that truly meets players’ needs.

  12. horacio.jacobs

    Absolutely, transparency can really enhance the player experience. It’s interesting to see how this situation reflects a broader trend in gaming where expectations versus reality often lead to disappointment. Clear communication about DLC content could definitely prevent misunderstandings like this.

  13. lura15

    I completely agree! Transparency can make a big difference in how players perceive DLC. It’s also worth noting that clear communication about content expectations could help developers build trust with their community, especially in an era where players are often cautious about additional purchases.

  14. hilma94

    Absolutely! Transparency not only helps manage expectations but can also foster a stronger community. When developers share their creative process and intentions, it can lead to greater appreciation for the content, even if it’s limited. It would be interesting to see how player feedback could shape future updates for Dune: Awakening.

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