A rare 50th Anniversary Surface Laptop vanished inside Microsoft’s repair system after the owner was promised a “same unit repair.” Microsoft declared the device non‑repairable and sent back a standard Surface Laptop 7.
This Surface owner lost their limited 50th Anniversary edition after a repair swap, and fans are rightly upset
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It’s unfortunate to hear about the loss of such a rare edition. It must be incredibly frustrating for the owner, especially considering the significance of the 50th Anniversary Surface Laptop. Hopefully, this situation can be resolved soon, and the community can rally around the owner for support.