Microsoft forced to make Windows 10 extended security updates truly free in Europe

Microsoft forced to make Windows 10 extended security updates truly free in Europe

Windows 10 end of support is approaching in less than three weeks, and Microsoft has now been forced to make its extended security updates truly free, without a catch, in certain markets in Europe. When Windows 10 goes end of support on October 14th, some European customers will no longer be required to turn on Windows Backup to enroll into its Extended Security Updates (ESU).

Microsoft had wanted everyone to turn on Windows Backup to get the extra year of security updates, but thanks to pressure from the Euroconsumers group this is now changing in the European Economic Area. The consumer advocacy group has been asking Microsoft to do more for those still running Windows 10 across Europe, and it has successfully convinced the software giant to offer the extended security updates free without the requirement of enabling Windows Backup.

Windows Backup uses OneDrive, which could lead consumers to go above the 5GB of free storage by having to back up documents and settings. It’s a catch that benefits Microsoft, as it can then sell Windows 10 users additional OneDrive storage space.

“We are pleased to learn that Microsoft will provide a no-cost Extended Security Updates (ESU) option for Windows 10 consumer users in the European Economic Area (EEA),” says the Euroconsumers group in a letter this week. “We are also glad this option will not require users to back up settings, apps, or credentials, or use Microsoft Rewards.”

An unnamed Microsoft spokesperson confirmed the changes to Windows Central, noting that it’s “making updates to the enrollment process to ensure it meets local expectations and delivers a secure, streamlined experience.” These changes are only being made in the European Economic Area though, so everywhere else will still need to either enable Windows Backup or pay $30 for the year or redeem 1,000 Microsoft Reward points.

Consumers will still only get extended security updates for Windows 10 until October 13th, 2026, but businesses have the option to purchase up to three years of important security updates. Euroconsumers is also trying to convince Microsoft to extend its security updates beyond a year for consumers, to avoid leaving devices “exposed to risk” next year.

6 Comments

  1. ahills

    It’s interesting to see how Microsoft is adapting to the situation with Windows 10 in Europe. Offering free extended security updates certainly seems like a positive move for users facing the end of support. It will be intriguing to see how this impacts the overall experience for Windows 10 users in the region.

  2. lhowe

    It’s definitely a significant move by Microsoft to offer free extended security updates in Europe. This could set a precedent for how tech companies handle end-of-support situations in the future, especially considering the growing emphasis on cybersecurity. It will be interesting to see if other regions follow suit.

  3. sprosacco

    Absolutely, it’s a noteworthy change that could set a precedent for how tech companies approach support in the future. Offering free updates may help users transition more smoothly, especially those who might struggle with upgrading to newer systems. It will be interesting to see how this impacts their reputation in the long run.

  4. alfredo45

    You’re right, it could definitely influence other tech companies to reconsider their support policies. It’s interesting to see how consumer demand and regulatory pressures are shaping these decisions. This move might also encourage more users to stay on Windows 10 rather than feeling rushed to upgrade.

  5. stewart55

    Absolutely, it’s interesting to see how this move might set a precedent for other companies. Extended support options could become more common as a way to maintain user trust and satisfaction. It’ll be intriguing to watch how this impacts future software updates across the industry.

  6. pfisher

    You’re right! This could indeed encourage other tech companies to reconsider their update policies, especially in regions with similar regulations. It will be interesting to see if this trend leads to more consumer-friendly practices in the industry overall.

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