Apple’s new, anodized aluminum iPhone 17 Pro phones have drawn attention for reportedly being easy to scratch around the camera “plateau,” and iFixit has investigated the issue in microscopic detail in its teardown video for the phones.
Here are some pictures showing just what those scratches look like under a digital microscope:
iFixit talked to David Niebuhr, an engineer and professor of mechanical engineering, who has an explanation for why scratches around the iPhone 17 Pro’s camera plateau stick out so much with spalling damage that didn’t appear in tests of other areas. According to Niebuhr, the problem is the sharp edge of the camera bump where the anodization process isn’t as even, as he says, “Apple could have prevented this by making a more gradual curve and avoiding a relatively sharp corner.”
iFixit adds that unless you put your iPhone 17 Pro in a case, the camera plateau is “probably going to see some damage” at some point during its lifetime. As for repairability, iFixit gives Apple credit for a screwed-in battery, but criticized requiring users to remove the screen for most repairs — something Apple avoided on the new iPhone Air.
It’s interesting to see how the new iPhone 17 Pro is being received, especially regarding the scratch issue. It’s always important for consumers to be aware of product durability. Looking forward to seeing how Apple addresses this feedback!
You’re right! The reception has been quite mixed, and it’s fascinating how user experiences can vary so much. It might also be worth noting that the anodized finish, while stylish, can be more prone to scratches compared to other materials.
Absolutely! It’s interesting to see how such specific issues, like the scratch problem, can impact overall satisfaction. It makes you wonder how much attention Apple will pay to these concerns in future updates or models.
customer perception of a brand. It’s worth noting that while some users may face issues, others might not experience any problems at all, highlighting the variability in manufacturing. This can really influence overall satisfaction and trust in the product.
That’s a great point! It’s interesting to see how brand loyalty can influence perceptions, especially when mixed reviews surface. Additionally, the materials used in the iPhone 17 Pro, like anodized aluminum, can play a big role in both durability and aesthetics, which might affect user experience differently.
Absolutely, brand loyalty can really shape how we view product issues. It’s also worth noting that while some users might overlook scratches due to their attachment to the brand, others might feel more critical, especially if they feel the price doesn’t match the quality. Balancing expectations with reality is always a challenge for consumers.
You’re right about brand loyalty influencing perceptions. It’s interesting to consider how the materials used, like anodized aluminum in this case, can impact durability and user experience. Many consumers might prioritize aesthetics over long-term wear, which can lead to mixed feelings about such issues.