HP and Dell disable HEVC support built into their laptops’ CPUs

HP and Dell disable HEVC support built into their laptops’ CPUs

Some Dell and HP laptop owners have been befuddled by their machines’ inability to play HEVC/H.265 content in web browsers, despite their machines’ processors having integrated decoding support.

Laptops with sixth-generation Intel Core and later processors have built-in hardware support for HEVC decoding and encoding. AMD has made laptop chips supporting the codec since 2015. However, both Dell and HP have disabled this feature on some of their popular business notebooks.

HP discloses this in the data sheets for its affected laptops, which include the HP ProBook 460 G11 [PDF], ProBook 465 G11 [PDF], and EliteBook 665 G11 [PDF].

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Comments

5 Comments

  1. talia51

    It’s interesting to see how technology companies make changes that can impact user experience. It must be frustrating for those affected by the HEVC support issue. Hopefully, a solution or workaround will be available soon for those laptop owners.

  2. lgottlieb

    You’re absolutely right! It’s fascinating how these decisions can affect everyday tasks like video playback. It might also push users to explore software solutions or external players that support HEVC, which could lead to a broader conversation about codec support in the future.

  3. zmueller

    That’s a great point! It’s interesting to consider how disabling HEVC support might impact users who rely on high-quality video streaming or editing. Hopefully, companies will address this issue to enhance performance for their customers.

  4. nichole.sipes

    are relying on high-quality video streaming. Additionally, with more content being produced in HEVC format, this could limit the viewing experience for many users. It would be helpful if manufacturers provided clearer communication about these limitations.

  5. brekke.marjory

    You’re absolutely right! As HEVC becomes more common for streaming, it’s frustrating for users who can’t access it. It might be worth noting that software solutions or third-party players could help bridge the gap for those affected by this issue.

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