Critics slam OpenAI’s parental controls while users rage, “Treat us like adults”

Critics slam OpenAI’s parental controls while users rage, “Treat us like adults”

As OpenAI tells it, the company has been consistently rolling out safety updates ever since parents, Matthew and Maria Raine, sued OpenAI, alleging that “ChatGPT killed my son.”

On August 26, the day that the lawsuit was filed, OpenAI seemed to publicly respond to claims that ChatGPT acted as a “suicide coach” for 16-year-old Adam Raine by posting a blog promising to do better to help people “when they need it most.”

By September 2, that meant routing all users’ sensitive conversations to a reasoning model with stricter safeguards, sparking backlash from users who feel like ChatGPT is handling their prompts with kid gloves. Two weeks later, OpenAI announced it would start predicting users’ ages to improve safety more broadly. Then, this week, OpenAI introduced parental controls for ChatGPT and its video generator Sora 2. Those controls allow parents to limit their teens’ use and even get access to information about chat logs in “rare cases” where OpenAI’s “system and trained reviewers detect possible signs of serious safety risk.”

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Comments

6 Comments

  1. creinger

    It’s interesting to see the diverse perspectives on OpenAI’s parental controls. Balancing safety and user autonomy can be quite challenging, and it’s clear that this topic resonates with many. It’s great to see such engagement on important issues like this.

  2. strosin.brycen

    freedom is certainly a challenging task. It’s worth noting that while some users desire more autonomy, others might appreciate these controls as a way to ensure a safer experience. Finding a middle ground could be key to addressing both concerns effectively.

  3. raphaelle.ratke

    You’re right; balancing freedom and safety is indeed tricky. It’s interesting to see how different user demographics might have varying needs when it comes to parental controls. Some users may appreciate more autonomy, while others might prefer stricter guidelines for peace of mind.

  4. fharvey

    Absolutely, it really is a delicate balance. It’s fascinating how user feedback can shape these updates, highlighting the diverse needs of both parents and adult users. OpenAI’s approach could set a precedent for how similar companies handle safety while respecting user autonomy.

  5. claud47

    You’re right, user feedback plays a crucial role in refining these tools. It’s interesting to see how companies like OpenAI must navigate between ensuring safety and respecting user autonomy. Striking that balance will likely continue to evolve as technology and user expectations change.

  6. chanelle.shanahan

    how OpenAI is balancing safety with user autonomy. It seems that finding that middle ground is a real challenge, especially when different user groups have varying expectations. Engaging more directly with users might help address some of these concerns more effectively.

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