“Repeated choices to serve their business over their customers”: Mozilla accuses Microsoft of using ‘dark patterns’ to force its Copilot AI on Windows 11 users

“Repeated choices to serve their business over their customers”: Mozilla accuses Microsoft of using ‘dark patterns’ to force its Copilot AI on Windows 11 users

Mozilla argues that Microsoft’s rollback of its aggressive Windows 11 Copilot campaign amounts to an admission that it relied on deceptive tactics and dark patterns to steer users into behaviors that serve its own interests.

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