Recently, Xbox owners have reported that some backwards-compatible Xbox 360 games are not launching properly on Xbox Series X|S, and now Microsoft has responded.
Xbox executive Jason Ronald said the team is investigating what he called a “rare issue affecting a small number of players” pertaining to launching Xbox 360 backwards-compatible titles on Xbox Series X|S. Specifically, players are saying they’re getting a “Can’t Connect to Xbox Live” error.
Ronald said people who have received this message should DM him directly to help address the issue.
It’s great to see Microsoft addressing the concerns of Xbox fans regarding backwards compatibility. It’s always important for companies to listen to their users, and hopefully, this leads to a positive resolution for everyone involved.