Superhuman says it has disabled Grammarly’s “expert review” AI feature that said its edit suggestions were “inspired by” real writers, including our editor-in-chief and other Verge staff members.
“After careful consideration, we have decided to disable Expert Review as we reimagine the feature to make it more useful for users, while giving experts real control over how they want to be represented – or not represented at all,” Ailian Gan, Superhuman’s director of product management, said in a statement to The Verge. “Based on the feedback we’ve received, we clearly missed the mark. We are sorry and will do things differently going forward.”
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This is an interesting development regarding the use of AI in expert reviews. It’s great to see companies taking steps to address ethical concerns around AI and consent. Looking forward to seeing how this impacts the industry moving forward!