PlayStation’s security woes continue, as it has been recently reported that PlayStation Network (PSN) accounts can be hacked even if two-factor authentication (2FA) and a passkey are enabled. It seems that even with minimal information about the account, hackers are able to take control of PSN accounts.
How are PSN accounts getting hacked?
In a recent report from French publication Numerama, tech journalist Nicolas Lellouche had their PSN account hacked, which was protected with a passkey. The hacker was able to change the email and password, as well as spend money from a linked payment option.
Although Lellouche was able to recover his account with the help of PlayStation Support, the hacker was able to take control of the account a second time. This led to Lellouche actually speaking with the hacker, who initially mocked him by telling him to contact support. They then confirmed that the security flaw pertains to how account ownership is verified. In this case, the hacker only needed a transaction number, which was found in a screenshot the original owner had posted online back in 2023, and the account’s username. That is it. Lellouche also found that Sony would accept last digits on a payment card or the serial number of a console.
This is not the first time users have been targeted in a similar manner. Following Lellouche’s tweet, other users had told him about their experiences, and that sometimes they end up losing the account for good.
In a situation that was made more public, roughly a year ago, the former number one trophy hunter, Hakoom, detailed their experience with a hacker and PlayStation support, which ended with him getting his account back, but fractured his relationship with PlayStation PR. A few months ago, the current number one trophy hunter, dav1d_123, also got their information stolen with their account for sale on Telegram.
Sony has yet to comment on these hacks or find a fix. Until they do, which may take a very long time, just be sure not to share any information regarding a PSN account online for the foreseeable future.
(Source: Numerama)
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