AT&T committed a big no-no in its latest advertising campaign against T-Mobile, according to the organization that runs the ad industry’s self-regulatory system.
BBB National Programs’ National Advertising Division said Friday that AT&T “violated Section 2.1(I) of the National Advertising Division (NAD)/National Advertising Review Board (NARB) Procedures for the US advertising industry’s process of self-regulation by issuing a video advertisement and press release that use the NAD process and its findings for promotional purposes. NAD has demanded that AT&T immediately remove such violative promotional materials and cease all future dissemination.”
The NAD said that AT&T’s action threatens the “integrity and success of the self-regulatory forum,” and “undermines NAD’s mission to promote truth and accuracy of advertising claims and foster consumer trust in the marketplace.”


It’s interesting to see how companies navigate ethics in advertising. This situation highlights the complexities involved in promoting a brand while adhering to industry standards. It’s a reminder of the importance of transparency in marketing.
challenges they face in balancing self-promotion with ethical standards. It’s also a reminder that transparency is crucial; consumers are becoming increasingly aware of marketing tactics. This could impact brand trust in the long run.
You’re right; finding that balance can be tricky for companies. It’s interesting to see how this incident highlights the importance of transparency in advertising. Ethical practices not only build trust with consumers but can also differentiate a brand in a competitive market.
You’re absolutely right! It’s fascinating how brands often walk a tightrope between promoting their values and adhering to industry standards. This situation highlights the importance of transparency in advertising, especially when companies make ethical claims. It can really impact public perception when they miss the mark.
values and adhering to industry standards. It’s interesting to see how this kind of misstep can backfire and affect public perception. It really highlights the importance of transparency in advertising!